Faster
turnaround time
reduced touchpoints
per patient
secure and
compliant
STREAMLINE THE PATIENT EXPERIENCE
Collect Patient Information, eSignatures & Approvals
Set your healthcare organization apart. Eliminate the need to print, scan and handle documents and enable patients and members to easily fill and sign forms, agree to disclosures, provide supporting documentation and payments securely straight from their cell phones for a seamless, simple experience.
ENSURE COMPLIANCE AND PROTECT YOUR PHI
HIPAA-Compliant Consent Forms
Your patients’ privacy is a priority. Provide an easy and compliant way to collect sensitive patient information with HIPAA compliant mobile eForms which automatically encrypt form data, guaranteeing the privacy of your patients’ health information and making sure your PHI stays secure.
SIMPLIFY BILLING
Collect Secure Payments from Patients Remotely
Complicated billing and payment processes can destroy a great healthcare relationship. Enable patients and members to provide PCI-Compliant payments or sign ACH authorizations simply and easily directly from their cell phones whether they are remote or face to face.
AUTOMATE CLAIM & AMENDMENT PROCESSES
Automate Workflows and Enable Self Service
Increase claims processing efficiency and reduce costs by automating claims processes and amendment workflows via your call center, website bot or IVR. With Lightico, workflows can be implemented to automate the collection of information, invoices and documents needed for amendments, consent and payouts.
The Digital Completion Cloud
Digitally Complete Entire Customer Journeys
Put an end to long and painful customer journeys.
From eSigning forms, verifying ID, adding supporting docs, and more, customers breeze through the process, freeing up your agents to sell more and make your business more efficient.
Optimize Healthcare Processes With automated workflows
Easily create no-code workflows to fine-tune every step of the customer journey for maximum completion.
sync SEAMLESSLY
Integrate Lightico into your Business Environment
Let customers complete directly from your CRM, mobile app, website, IVR, or call center system. And with real-time sync, your back-end stays perfectly updated, eliminating rework.
“We are delighted to offer digital tools like Lightico that streamline and facilitate the sale of our products.”
Agnès BruhatManaging Director of MetLife France
20
%
Boost in Conversion Rate
“With Lightico, we’ve been able to transform a usually frustrating, time-consuming process into simple, quick finger swipes.”
Ann WilsonAgency Manager
85
%
First-Time Completion Rate
Start Completing at the Speed of Lightico
Instant eSignatures, Payments, Document Collection & More
"Great tool to expedite customer service"
The most helpful thing about Lightico is the fast turnaround time, The upside is that you are giving your customer an easy way to respond quickly and efficiently. Lightico has cut work and waiting time as you can send customer forms via text and get them back quickly, very convenient for both parties.