The world's largest financial services organizations streamline
customer journeys with Lightico

"Lightico’s collaborative approach meant that we worked together every step of the way, from identifying the pain points to delivering the most agile solution. "

"Lightico has helped us create a radically improved customer journey that is market-leading in the collections division in Brazil."

"“Lightico's Digital Completion technology has transformed our operations, bottom line, and customer experience. Together, we’re set to drive even more growth.”"

"Lightico's solution covers our needs, especially for insurance products, because it doesn’t need to be integrated into our own complex IT systems."

"The journey now combines visual representation and real-time advice with low cost and convenient digital channels, and the results speak for themselves."

"I’ve been really impressed with the collaborative approach Lightico have taken, in particular taking the time to really understand our requirements and our business."

"DigiDocs has allowed RBS to introduce a transformative, unique approach to our mortgage process."

"The biggest game changer was definitely being able to utilise video and content sharing for our financial advice appointments with customers."

"Lightico has given our customers the ability to both notify and upload documents from the comfort of their own home without the need to visit one of our branches. "

"We looked at all the solutions out there, and Lightico had a very comprehensive product with a cost-friendly pricing structure."

""Implementing the platform has significantly improved our mortgage journey. The streamlined process and integration into our internal systems has had a fantastic impact on customer and agent experience, and has improved our operational efficiency.”"

"Working with Lightico’s Digital Completion platform has removed any ambiguity from the sales cycle. As a result of a more seamless and transparent process, our sales results are at all time high."

"Since implementing Lightico, we’re able to close more deals faster whether on-site or remotely with 100% security. Banks are more likely to accept out-of-state deals and are faster to turn around funding. Our customers love the buying experience and flexibility at Arrowhead BMW. "

"Since switching to Lightico, eContracting is completed in minutes rather than days. Lightico is a truly agile and flexible company, working closely with us as a real technology partner from implementation to support. We are also enjoying Lightico’s workflow product — it’s super simple to use, making the completion experience even more efficient for both our customers and agents. "

"It now takes just 8 minutes for customers to complete and sign consent forms thanks to the Lightico Digital Completion platform."

"Our business success is reliant on the speed and quality of service that we provide to dealers and their customers. Since implementing Lightico’s solution, we’ve been able to accelerate funding turnaround time thanks to automated workflows. This has enabled us to speed up the customer verification process and provide service excellence to thousands of customers across the USA."

"With Lightico, our agents are able to focus on helping our customers at every stage of the journey in a fast and efficient way."

"Lightico has been a homerun for us and we’ve been using it non-stop since it was implemented."

"We chose Lightico over DocuSign because of better technology and mobile experience and without reliance on an app. Client satisfaction has gone up while we’re also saving time internally. Lightico is easily one of the best vendors I deal with."

"We selected Lightico because the technology is secure, intuitive and provides the customer with a superior experience compared to other eSignature providers. "