Don’t Miss Regulatory Leader, Dan Smith Speak on The Future of Consumer Banking at the Digital Banking Virtual Summit

We hope you’re getting excited for our upcoming live virtual summit, Digital Banking in a Post-Pandemic World on September 15, 2020. We’re honored to be joined by Dan Smith, EVP Head of Regulatory Affairs at the Consumer Bankers Association (CBA). At the Summit, he will be interviewing former FBI agent Cassi Chandler on combating fraud in banking, and taking questions during the Q&A on Banking in 2021: The Future of Consumer Banking. Read on to get a sneak peek of what you can expect to get from Dan Smith’s speaking engagement at the Summit, and why it’s worth your time.

Get A Glimpse Into Regulatory Challenges and Opportunities in a Digitizing Banking World

The coronavirus has permanently changed consumers’ expectations for their banks. Partial digital measures, broken digital journeys, and physical paperwork have no place in today’s new remote reality. Even once the pandemic passes, consumers want digital banking to stay. A recent survey shows that 79% want more all-digital processes, and 47% want drive-through and touchless banking. A mere 26% are interested in returning to the bank branch, even with safety measures added. Banks also stand to gain tremendously by moving to fully digital processes, both in terms of agent efficiency and reduced operating costs. Yet just as consumers and banks are embracing digital more than ever, financial regulators have doubled down in recent years on AML and KYC policies that involve new documentation and reporting requirements. Even more challenging, these regulations are frequently changing or being revised, making it hard for banks to keep paperwork to a minimum. The right digital tools and solutions have the potential to help banks stay compliant while staying committed to a digital transformation, but of course, this needs to be executed properly. Dan Smith will be bringing his unique perspective as a regulatory executive to the live Q&A session, where he will shed light on some of these burning challenges and opportunities in consumer banking.

Dan Smith is CBA’s Premier Regulatory Leader and Advocate

Dan Smith joined The Consumer Bankers Association (CBA) in March 2020, where he leads the consumer regulatory team. He brings with him ample experience working closely with CBA members and financial regulators. CBA President and CEO Richard Hunt says Dan’s “keen knowledge” is “invaluable as CBA continues to advocate for sound policies on behalf of our members and their customers.” Dan has more than two decades of regulatory and legal experience, most recently as Senior Vice President and Executive Director of the American Bankers Association’s Card Policy Council. Before joining ABA, Smith worked at the Consumer Financial Protection Bureau as the first assistant director for the Bureau's Office of Financial Institutions and Business Liaison. Dan also served as director for industry and state relations at Freddie Mac and represented Fortune 500 companies as vice president at Dehart and Darr Associates.

Ready to join Dan Smith and other industry leaders at the Digital Banking in a Post-Pandemic World Virtual Summit on September 15th? Register now!