Top Companies Streamline Customer Processes with Lightico

The World’s Leading Brands Choose Lightico as their Digitization Partner

NatWest

"Lightico has given our customers the ability to both notify and upload documents from the comfort of their own home without the need to visit one of our branches. "

Wendy Doughty,
Everyday Banking Customer Services

Forrester Total Economic Impact Report

"We looked at all the solutions out there, and Lightico had a very comprehensive product with a cost-friendly pricing structure."

First Direct

""Implementing the platform has significantly improved our mortgage journey. The streamlined process and integration into our internal systems has had a fantastic impact on customer and agent experience, and has improved our operational efficiency.”"

Metlife

"Working with Lightico’s Digital Completion platform has removed any ambiguity from the sales cycle. As a result of a more seamless and transparent process, our sales results are at all time high."

Agnès Bruhat,
Managing Director of MetLife France

Arrowhead BMW

"Since implementing Lightico, we’re able to close more deals faster whether on-site or remotely with 100% security. Banks are more likely to accept out-of-state deals and are faster to turn around funding. Our customers love the buying experience and flexibility at Arrowhead BMW. "

Kim Rowland

Captive Auto Lender

"Since switching to Lightico, eContracting is completed in minutes rather than days. Lightico is a truly agile and flexible company, working closely with us as a real technology partner from implementation to support. We are also enjoying Lightico’s workflow product — it’s super simple to use, making the completion experience even more efficient for both our customers and agents. "

Tim Smith*

GSK

"It now takes just 8 minutes for customers to complete and sign consent forms thanks to the Lightico Digital Completion platform."

Vincent Atalese,
Manager of Operations

Global Lending Services

"Our business success is reliant on the speed and quality of service that we provide to dealers and their customers. Since implementing Lightico’s solution, we’ve been able to accelerate funding turnaround time thanks to automated workflows. This has enabled us to speed up the customer verification process and provide service excellence to thousands of customers across the USA."

Dennis Morris

Byrider

"With Lightico, our agents are able to focus on helping our customers at every stage of the journey in a fast and efficient way."

Timothy Brown

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Instant eSignatures, Payments, Document Collection & More

"Great tool to expedite customer service"

The most helpful thing about Lightico is the fast turnaround time, The upside is that you are giving your customer an easy way to respond quickly and efficiently. Lightico has cut work and waiting time as you can send customer forms via text and get them back quickly, very convenient for both parties.

"Great Service and Product"

I love the fact that I can send or request documents from a customer and it is easy to get the documents back in a secured site via text message. Our company switched from Docusign to Lightico, as Lightico is easier and more convenient than Docusign, as the customer can choose between receiving a text message or an email.