Blog

How Sloppy Forms Are Killing Call Center KPIs

By [email protected]

Read This Next

Breaking Free from Digital Paralysis in the Enterprise

Picture this: Enterprises spend nearly $2 trillion annually on digital transformation, yet 70% of these…

Beyond Loan Origination Software: The Need for AI and Autonomous Solutions in Lending

Loan Origination Software (LOS) has long been recognized as the technological backbone of the lending…

Is Your Correspondence Program Compliant or is it Just Junk Mail? How to Navigate the Customer Communication Landscape in Auto Finance

As an Auto finance organization, you enable millions of consumers to purchase vehicles by providing…

reviews"Great tool to expedite customer service"

The most helpful thing about Lightico is the fast turnaround time, The upside is that you are giving your customer an easy way to respond quickly and efficiently. Lightico has cut work and waiting time as you can send customer forms via text and get them back quickly, very convenient for both parties.

"Great Service and Product"

I love the fact that I can send or request documents from a customer and it is easy to get the documents back in a secured site via text message. Our company switched from Docusign to Lightico, as Lightico is easier and more convenient than Docusign, as the customer can choose between receiving a text message or an email.