Andrew Jones
Head of Express & Retail ClaimsAs both an Operational and Project Manager I have demonstrated my leadership and managerial qualities by successfully managing large international projects. I have a track record of delivery in different markets including South Africa, Switzerland, Spain and the UK. With expertise in Process Improvement, Change Management, Claims Operations and Technical Claims including Motor, Liability, Personal Injury and Fraud, I have a broad range of experience and strong global network
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Lightico is an award-winning SaaS platform that empowers businesses to accelerate customer journeys. With the Lightico Digital Completion Cloud™, companies leverage no-code workflows to collect customer eSignatures, documents, and payments, and authenticate ID in real time — straight from the customer’s smartphone. As a result, businesses enjoy faster and shorter sales and servicing cycles, boost NPS, and significantly improve their completion rates.
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For the industry and by the industry, The Lighthouse Collective produces timely, non-generic thought-leadership content in the form of webinars, podcasts, roundtables and whitepapers. The team are passionate about financial services innovation and invest time and resources in listening to senior leadership teams from banks and insurers as to ensure a firm understanding of industry challenges.
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