Ralph Mucerino
Principal RPM Strategy & Management ConsultingRalph Mucerino is a seasoned senior executive with a wide range of global experience. He is an empathetic and respected leader with a high EQ who has a long-term track record of mentoring executives to become leaders. During his career at AIG, Mr. Mucerino has led commercial, consumer and distribution businesses. This experience has provided him with a panoramic view of all elements of the industry and a deep understanding of the client journey.
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Lightico is an award-winning SaaS platform that empowers businesses to accelerate customer journeys. With the Lightico Digital Completion Cloud™, companies leverage no-code workflows to collect customer eSignatures, documents, and payments, and authenticate ID in real time — straight from the customer’s smartphone. As a result, businesses enjoy faster and shorter sales and servicing cycles, boost NPS, and significantly improve their completion rates.
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For the industry and by the industry, The Lighthouse Collective produces timely, non-generic thought-leadership content in the form of webinars, podcasts, roundtables and whitepapers. The team are passionate about financial services innovation and invest time and resources in listening to senior leadership teams from banks and insurers as to ensure a firm understanding of industry challenges.
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